Support

Answers to the most common questions about NomBot. Can't find what you're looking for? Scroll to the bottom to reach out.

Getting Started

What is NomBot?

NomBot is the food-decider app that helps you decide what to eat. Tell us roughly what you're in the mood for, tap "spin," and NomBot surfaces a nearby restaurant picked just for you. Think of it as a friendly nudge for when "anywhere is fine" isn't fine.

How do I sign in?

NomBot uses Sign in with Apple or Sign in with Google. There is no email/password option right now. Both paths are one-tap, do not require a password, and keep your account tied to an identity you already trust.

Why does NomBot need my location?

NomBot recommends restaurants near you, so your current location is required to generate a spin. We only use your location while the app is open. We do not track you in the background. If you deny location access, spins will not work until permission is granted.

How many spins do I get per day?

You get a new free spin every 24 hours. Your next free spin is available 24 hours after you use one. Each spin shows three real restaurants. Want more? Each NomBot Coin is one more spin, and a Week Pass gives you up to 5 extra spins a day for 7 days (see Coins & Purchases below).

Coins & Purchases

What are NomBot Coins, the Week Pass, and Founders?

NomBot Coins: each coin is one more spin. Packs of 5 for $1.99, 14 for $4.99, or 30 for $9.99.

Week Pass: $5.99 for up to 5 extra spins a day for 7 days, and you can start as many Group Spins as you like. It never renews.

Coins from invites expire 60 days after you get them. Coins you buy never expire.

Founders: a one-time $79.99 for up to 50 spins a day, for life. It's limited to the first 1,000 people, and once those spots are gone, Founders is gone for good.

Group Spin: you can host 3 free every week, then each one is 1 NomBot Coin. A Week Pass or Founders covers hosting, and joining is always free.

NomBot has no subscription.

Do I need to cancel anything?

Coins, the Week Pass, and Founders are one-time purchases, so nothing renews and there is nothing to cancel.

If you subscribed to NomBot Pro in an earlier version, you can check or cancel it in your app store's subscription settings: on iPhone or iPad, Settings, tap your name, then Subscriptions; on Android, the Google Play app, then Payments & subscriptions, then Subscriptions.

Can I get a refund?

Refunds are handled directly by the store that processed the purchase.

Apple: visit reportaproblem.apple.com, sign in, and request a refund for NomBot.

Google Play: go to play.google.com, open your profile picture, then Payments & subscriptions, then Budget & order history, find the NomBot purchase, and choose Report a problem to request a refund.

If you hit a snag, email us and we'll help you navigate it.

What happens to my coins, Week Pass, or Founders if I uninstall the app?

Sign in with the same NomBot account you used before, and your remaining coins, any active Week Pass, and Founders come back with it. If Founders does not show up, tap "Restore Purchases" in Settings.

I bought Founders. How do I see it's active?

Open NomBot and go to Settings: your Founders status shows in the account section. If it looks wrong after a fresh install, tap "Restore Purchases" to re-sync with the app store.

Privacy & Account

How do I delete my account?

You can fully delete your account from inside the app: Profile > Account > Delete Account. This removes your profile, spin history, and any personal data tied to your NomBot account. The action is permanent, there is no undo.

What data does NomBot collect?

Short version: the minimum needed to give you recommendations. Your account identity (from Apple or Google), your current location while the app is open, and your spin history. We also collect basic diagnostics and crash logs to keep the app stable.

For the full breakdown, see our Privacy Policy.

Read the Privacy Policy
Is my data sold?

No. We do not sell your personal data to anyone, ever. We only share data with the service providers that help NomBot run (like authentication and crash reporting), and only what they need to do their job.

How do I report a bug?

Email us with the following and we can usually reproduce it quickly:

  • What you were doing when it happened
  • What you expected to see
  • What happened instead
  • Your device (e.g. iPhone 15, iOS 18.2) and the NomBot version (shown at the bottom of Settings)

Screenshots or a short screen recording help a lot.

Email a bug report
How do I contact support?

You can email us at hello@nombot.app or use the contact form. It's just me, Zach. I read every message and usually reply within 2 business days.

Open the contact form

Still need help?

NomBot is a one-person operation and I read every message. I aim to respond within 2 business days.

Hungry for updates?

New features, tips, and the occasional food pun. Unsubscribe anytime.

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